Maintenance to Impact OIT Services April 2–3

The Office of Information Technology will perform extended maintenance affecting multiple core components of NC State’s primary data centers from 6 a.m. Saturday, April 2, to to 6 p.m. Sunday, April 3.

OIT services that depend on two campus data centers may be degraded or unavailable for extended periods during the maintenance window. Services expected to be offline for the majority of the maintenance window include, but are not limited to:

  • MyPack Portal
  • Human Resources, Financial and Student systems
  • OIT backup services
  • Virtual Computing Lab (VCL) services
  • WolfPrint services
  • Authenticated SMTP to smtp.ncsu.edu (See IMAP Settings.)
  • conferences.ncsu.edu

No new accounts will be created on Saturday, April 2.

Services that may experience intermittent periods of unavailability or slow performance during the maintenance window include, but are not limited to:

  • Shibboleth (sites using Shibboleth for authentication will be impacted)
  • www.ncsu.edu (NC State’s home page)
  • High Performance Computing (HPC) cluster, including access to storage from HPC nodes
  • SysNews
  • AFS hosted sites
  • cPanel, Hosted WordPress and WordPress blogs
  • LDAP (updates will be available after the maintenance is completed)
  • Kerberos
  • OIT hosted systems
  • Networked Attached Storage (NAS) shares and exports

Other planned extended maintenance windows that can possibly impact IT services include:

  • Saturday, Sept. 17 through Sunday, Sept. 18
  • Saturday, Nov. 5 through Sunday, Nov. 6

For scheduled system changes and updates, see the Change Management Calendar or visit SysNews. If you have any questions, contact the NC State Help Desk at help@ncsu.edu or 919-515-4357 (HELP).

One response on “Maintenance to Impact OIT Services April 2–3

  1. Karl Molnar says:

    You really ought to let google, amazon or come other commercial company take over computer support, they seem to know how to keep their systems up and running even during maintenance periods. The denial of computer services for 2 days is unacceptable, and if this were a commercial company the responsible person would flat out be fired.

Leave a Response

Your email address will not be published. All fields are required.