NC State Announces Partnership with AcademicLiveCare

NC State has announced a partnership with telehealth provider AcademicLiveCare. This new service will provide every degree-seeking NC State undergraduate and graduate student up to 12 free counseling sessions over the next year. The new platform launched on Tuesday, Dec. 6, and will complement the university’s existing counseling services through the Counseling Center to meet the needs of students.

Appointments are typically available within 24-48 hours. However, as this new service is implemented, wait times may vary. Students can also access immediate assistance through 24/7 in-the-moment counseling. With providers in all 50 states, students can access both of these services over winter break. 

Therapists on AcademicLiveCare are part of the Amwell Medical Group. Each licensed and credentialed therapist undergoes a rigorous selection process to become part of the network.

“We are pleased to announce our partnership with AcademicLiveCare and address a critical need for our students,” said Doneka R. Scott, vice chancellor and dean for the Division of Academic and Student Affairs. “This platform will help us expand our existing counseling services on campus and expedite the process for students to schedule appointments. The mental health of our students is crucial to their academic and personal success, and AcademicLiveCare will help the university provide access to the resources and support they need.”

In addition to the formation of the Student Mental Health Task Force, NC State has updated and expanded its Wolfpack Wellness website with a comprehensive list of support services, training and development opportunities, and upcoming activities centered around mental well-being. It also includes off-campus and employee-specific resources.

This post was originally published in DASA.